Who this helps
support teams, founders, agencies, and operations assistants organizing customer attachments before ticket or case handoff.
NameBatchAI workflow
Rename customer support attachments before ticket handoff.
Rename customer support attachments with ticket ID, customer-safe label, issue type, date, attachment type, and review status.
Naming rules
- Use ticket or case ID
- Label issue and attachment type
- Add date or review status
- Avoid unnecessary customer details
Filename examples
- screenshot.png -> ticket-4821-login-error-screenshot-review.png
- recording.mov -> ticket-4821-login-error-screen-recording.mov
Workflow
- Upload exported attachments.
- Choose archive style.
- Add ticket, issue, and privacy rules.
- Download renamed support copies.
How it works
Upload a batch, choose the closest naming style, add a short instruction, review the AI suggestions, then download a renamed ZIP. Start with 10 files free; buy the $9 batch pass only after the preview shows that the naming pattern is useful for the full folder.
When the $9 batch pass makes sense
Use the paid pass when the free sample already saves review time, the folder has more than 10 files, and you need consistent renamed copies before upload, archive, or client handoff. Files stay in your browser, and every suggested filename should be reviewed before downloading the ZIP.
Payment and support
Paid batch passes are delivered by email after PayPal checkout. If a receipt or pass code needs review, the support form keeps the request attached to your order details.
Open supportDoes it upload files to a support desk?
No. Download or export files first; NameBatchAI creates renamed local copies only.
Should customer names be used?
Use ticket IDs or customer-safe labels when privacy matters.